Privacy policy
PRIVACY POLICY
Last Updated: June 2026
Negative Ion Store ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
INFORMATION WE COLLECT
When you visit our website, we may collect certain information automatically, including:
• IP address
• Browser type and device information
• Pages viewed and interactions with our website
• Referral sources
• Cookie and tracking information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• Customer service communications
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Provide customer support
• Communicate about orders and account activity
• Send promotional emails if you have opted in
• Improve our website, products, and services
• Prevent fraud and maintain security
• Comply with legal obligations
EMAIL AND SMS MARKETING
If you subscribe to our marketing communications, we may send promotional emails, newsletters, product updates, and special offers.
We use Klaviyo and other service providers to manage our marketing communications. Information such as your name, email address, phone number, purchase history, and website interactions may be used to personalize communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
If SMS messaging is offered, your consent to receive text messages is not a condition of purchase. Message and data rates may apply. You may opt out at any time by following the instructions provided in the message.
SHOPIFY
Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that enables us to sell products and services.
Your information may be stored through Shopify's data storage, databases, and applications. Shopify stores information on secure servers and maintains industry-standard safeguards.
For more information, please review Shopify's privacy policy.
PAYMENT INFORMATION
Payments are processed through secure payment providers. We do not store complete payment card information on our servers.
Payment information is handled in accordance with applicable payment card security standards.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
• Operate our website
• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance
• Improve user experience
• Deliver relevant advertising and marketing
We may use analytics and advertising technologies provided by Shopify, Klaviyo, Google, Meta, and other service providers.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Email and SMS marketing providers
• Analytics providers
• Advertising partners
• Customer support platforms
Information may also be disclosed:
• To comply with legal obligations
• To protect our rights or property
• To investigate fraud or security concerns
• In connection with a merger, acquisition, or business transfer
DATA RETENTION
We retain personal information only as long as reasonably necessary to:
• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
YOUR PRIVACY RIGHTS
Depending on your location, you may have rights regarding your personal information, including:
• Access to your information
• Correction of inaccurate information
• Deletion of personal information
• Data portability
• Restriction of processing
• Withdrawal of consent where applicable
To exercise any applicable privacy rights, contact us using the information below.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.
CHILDREN'S PRIVACY
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes become effective when posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
CONTACT US
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact us:
Negative Ion Store
Email: negativeionstore@gmail.com
Website: negativeionstore.com
Mailing Address:
120 Lexington Ct
Weirton, WV 26062
United States